Cross Country Healthcare Appoints Susana Pichardo CFO and Andrew Harris Transformation Chief

Cross Country Healthcare appointed Susana E. Pichardo as chief financial officer and Andrew Harris as chief transformation officer, both reporting to chief executive officer Joel Tremblay, Business Wire reported on November 3, 2026. Pichardo will oversee accounting, financial planning and analysis, tax and treasury. Harris will lead enterprise transformation initiatives across people, processes and technology.

Pichardo's Finance Mandate and Harris's Transformation Role

Pichardo brings more than three decades of financial leadership experience across healthcare technology, healthcare services, medical devices and other industries. She most recently served as executive vice president and chief financial officer at Convey Health Solutions, where she held senior finance roles through the company's 2021 initial public offering, a take-private transaction and multiple acquisitions and integrations. Earlier, as senior vice president of accounting at Envision Healthcare and Sheridan Healthcare, she led the integration of finance operations following a major physician services merger. She is a Certified Public Accountant and holds a degree in finance and accounting from Florida Atlantic University.

Harris brings two decades of leadership experience across healthcare technology, enterprise software and private equity-backed businesses. He most recently served as senior vice president and chief of staff at Intelerad Medical Systems, where he led cross-functional due diligence in preparation for the company's $2.3 billion acquisition by GE HealthCare, completed in March 2026. Earlier, he held leadership roles at Khoros, led global business transformation initiatives at VMware and advised senior leaders on strategy and organizational change at Deloitte and EY. A U.S. Army veteran, Harris received the Bronze Star, Purple Heart and Combat Action Badge during his service in Iraq.

"Cross Country is building on a strong foundation with focused investment and a clear growth strategy," Tremblay said. "Susana brings exceptional experience guiding financial strategy through growth, acquisitions and complex business transitions, and Andy turns strategy into action across complex businesses."

Cross Country's Revenue and Cash Position

According to akta.pro company records, Cross Country Healthcare reported full-year 2025 revenue of $1.05 billion, a 22% decline year-over-year, and first-quarter 2026 revenue of $241.1 million, down 18% year-over-year. The company closed the first quarter of 2026 with $105.6 million in cash and no debt, compared with year-end 2025 cash of $108.7 million and no debt.

Knox Lane Take-Private and Earlier Leadership Moves

Knox Lane completed its acquisition of Cross Country Healthcare on July 21, 2026, returning the company to private ownership as a standalone company, Business Wire reported. Tremblay was appointed chief executive officer as part of the transaction, American City Business Journals reported on July 21, 2026. On November 2, 2026, Cross Country appointed Craig Meier as chairman of its board, effective immediately, FinancialContent Business Page reported; Meier previously served as CEO of Medical Solutions from 2014 to 2024.

Cross Country's Locum Tenens Division Sale

All Star Healthcare Solutions acquired Cross Country Healthcare's locum tenens division for $437 million, Staffingindustry reported on July 29, 2026, as part of the broader transaction in which Knox Lane completed its acquisition of the company.