Ping Identity Named a Leader in Gartner's 2026 Customer Identity Magic Quadrant

Ping Identity was recognized as a Leader in the 2026 Gartner Magic Quadrant for Customer Identity and Access Management and positioned highest on Ability to Execute, the company said in a PR Newswire announcement on October 30, 2026. Ping Identity sells cloud-based identity and access management software to large enterprises and government organizations.

Ping Identity's Placement in the 2026 CIAM Report

The 2026 report introduces a dedicated Customer Identity and Access Management evaluation, distinct from the broader Access Management scope assessed in 2025. Ping Identity has been recognized as a Leader in the Gartner Magic Quadrant for Access Management for the past nine years. Gartner's report is credited to Brian Guthrie, Nathan Harris, Steve Wessels and Yemi Davies and is dated October 28, 2026.

Andre Durand, CEO and founder of Ping Identity, said: "CIAM is no longer just the front door to digital services; it is the trust layer for every interaction among customers, businesses, and AI agents." Durand added that keeping customer accounts safe from fraud and enabling the agentic channel as AI acts on behalf of people at scale will require understanding who is acting and what each agent is authorized to do.

Ping Identity's CIAM capabilities bring together identity verification, authentication, authorization, fraud prevention and journey orchestration. The company said its CIAM solutions help protect billions of accounts and are designed to secure every interaction without adding friction. Ping Identity has extended its capabilities for the agentic era by combining orchestration, runtime authorization and adaptive risk controls to verify AI agents acting on customers' behalf, govern access and detect activity.

Ping Identity's Platform Scale

According to akta.pro company records, Ping Identity manages more than 3 billion identities with 99.99% uptime, and its platform carries a 99.99% uptime service-level agreement for SaaS identity and access management. The same records list more than 6,500 orchestrated capabilities across more than 350 connectors in PingOne DaVinci. Ping Identity is private, owned by Thoma Bravo, and headquartered in Denver.

AI Agent Controls Before the Gartner Report

In September 2026, Ping Identity announced Enterprise Personal Agent Access, a control for personal AI agents in workplace systems that detects agents, links sessions to users and devices, and enforces policies on access and actions, Securitybrief reported. At its YOUniverse conference the same month, Ping Identity introduced verified trust combining fraud detection, access management and ID verification, using zero-knowledge biometrics that store no facial images, Scworld reported. In October 2026, Ping Identity's 2026 Consumer Survey of 11,000 consumers across 12 countries found only 5% comfortable with AI taking action with approval, PR Newswire reported.

What the Gartner Report Covers

Gartner's 2026 Magic Quadrant for Customer Identity & Access Management is dated October 28, 2026, and the report is available for download from Ping Identity's announcement.