CallTower Takes AVANT's Top Vendor NPS in UCaaS Award Again as Bryan Green Is Honored

CallTower received AVANT's Top Vendor NPS in UCaaS award for the second consecutive year at the AVANT Special Forces Summit, the company said in a GlobeNewswire announcement on October 28, 2026. Bryan Green, Senior Director of OEM & Alliances, was also named Top Strategic Partner Channel Manager at the summit.

CallTower's Second Straight AVANT NPS Win

CallTower is a global provider of unified communications, contact center and collaboration solutions, founded in 2002 and headquartered in South Jordan, according to company records. The Top Vendor NPS in UCaaS award is based on feedback from Trusted Advisors and recognizes the customer experience CallTower delivers across deployment, adoption and ongoing support, the company said. CallTower said the second consecutive win reinforces its focus on reliable service, strong partner relationships and better outcomes for customers, and builds on its 2025 Prestigious Net Promoter Score (NPS) Award announcement.

"Back-to-back NPS wins don't happen by accident," said Jen Gallego, CRO of AVANT Communications. "They come from doing the hard parts well—deployments, adoption, and support—every time." AVANT launched an initiative at its Special Forces Summit to pair technology advisors with vetted professional services firms, initially focusing on Zoom products, Channeldive reported on October 6, 2026.

"I'm honored to receive this recognition from AVANT and grateful to the partners and colleagues I've had the opportunity to work with," Green said. "What I enjoy most about the channel is bringing people together and finding better ways to serve our partners."

CallTower's Global Reach and Partner Base

CallTower delivers cloud communications and collaboration solutions across more than 80 countries and serves more than 5,000 mid-market and enterprise customers globally, according to akta.pro company records. The company operates 15 geo-redundant data centers for enterprise-grade reliability and business continuity. CallTower is a certified partner for Microsoft Teams Operator Connect, Direct Routing, GCC High Teams and Dynamics 365 integration, as well as a certified Webex Calling and Webex Contact Center partner and an authorized Zoom Phone and Zoom Contact Center partner.

CallTower's Deals and Launches Before the Award

CallTower completed its acquisition of Momentum Telecom's cloud voice and collaboration business in October 2026, bringing more than 3,500 customers and 250 employees and expanding its customer base to more than 8,500 organizations, FinancialContent Business Page reported. In August 2026, CallTower launched the Upfront Advantage Partner Program, an invite-only initiative designed to accelerate revenue and customer acquisition for partners, MarTech Series reported. CallTower announced its Enterprise Concierge Program, a white-glove service for large-scale organizations, on July 30, 2026, GlobeNewswire reported.

What Comes Next for CallTower

CallTower announced in May 2026 that it had enhanced its EMEA customer support and implementation frameworks with dedicated regional personnel and streamlined deployment methods, according to akta.pro company records.