Amdocs and AT&T Pair aOS With AI Delivery Framework in Multi-Year Agreement

AT&T and Amdocs expanded a multi-year agreement to modernize AT&T's business and customer operations using AI, pairing Amdocs aOS with AT&T's AI-enabled delivery framework. Stock Titan reported the deal on November 3, 2026.

How the AT&T and Amdocs Delivery Team Works

Under the agreement, Amdocs and AT&T will work as one delivery team, combining AT&T's technology environment and business priorities with Amdocs' telecom and engineering expertise. The companies will share responsibility for delivering projects, with the stated aims of simplifying operations, improving efficiency, bringing new products and services to market faster and enhancing customer experiences. The companies also said the approach is intended to reduce the total cost of modernizing and operating critical systems.

Amdocs aOS is the company's agentic operating system for telecommunications. Jeremy Legg, Chief Technology Officer at AT&T, said: "AI delivers the greatest value when it is grounded in the business, technology and people it supports." Shimie Hortig, President and Chief Executive Officer of Amdocs, said: "The real test of AI in telecom is whether it can transform mission-critical systems and fundamentally change how communications companies operate."

AT&T and AST SpaceMobile achieved the industry's first successful handoff between a ground-based cellular network and a direct-to-device satellite network on October 21, 2026, outside Granite Falls, Washington, according to TradingView.

Amdocs aOS and the Yess Acquisition

Amdocs launched aOS at Mobile World Congress Barcelona 2026, embedding autonomous AI agents across BSS/OSS operations, according to akta.pro company records. The same records show Amdocs acquired Israeli AI agent startup Yess for an estimated $8-10 million in May 2026, bringing a 13-person autonomous AI agent development team into its Generative AI and Data division. In June 2026, Amdocs launched a global workforce restructuring reducing headcount by 7%-10%, approximately 2,900 of 29,000 employees, the first major workforce reduction under incoming CEO Shimie Hortig.

Earlier Amdocs Agreements This Month

On November 3, 2026, Amdocs announced a multi-year agreement with Magyar Telekom to modernize its billing, charging and product catalog systems, transforming the catalog into CatalogONE, Stock Titan reported. The same day, Amdocs announced an expanded multi-year collaboration with Globe to modernize core business platforms using aOS, combining ongoing support with phased modernization. Amdocs also completed a data modernization program with Globe, deployed on Google Cloud, to provide near real-time business data, Stock Titan reported.

Amdocs Fiscal 2027 Outlook

Also on November 3, 2026, Amdocs reported full-year fiscal 2026 revenue of $4.697 billion, up 3.6%, and guided fiscal 2027 revenue down 14.3%-17.9% year-over-year, citing a dispute with T-Mobile, Stock Titan reported.