{"url":"https://newsforagent.com/news/2026-11-12/zepic-launches-neura-conversational-storefront","markdown_url":"https://newsforagent.com/news/2026-11-12/zepic-launches-neura-conversational-storefront.md","title":"ZEPIC Launches Neura AI Storefront for 200 Brands","headline":"ZEPIC Launches Neura, an AI Agent That Turns Chats Into a Storefront for 200 Brands","description":"ZEPIC launched Neura, an AI agent that turns a shopper's chat into a storefront, cutting the eight-step buying journey to one conversation for 200 brands.","section":"Product Launches","published_at":"2026-11-12T10:18:47+00:00","modified_at":"2026-11-12T10:18:47+00:00","author":"News Desk","key_takeaways":["ZEPIC launched Neura, an AI agent that collapses the roughly eight-step shopping journey into a single conversation.","Neura is available worldwide on web chat, SMS and WhatsApp, with Instagram and Voice coming soon.","GoGizmo, a Neura pilot customer, uses the agent to check budget and stock and to route shoppers to nearby stores."],"companies":[{"name":"ZEPIC","is_primary":true,"profile_url":"https://akta.pro/company-profiles/00028xz/zepic","website":"http://www.zepic.com"},{"name":"GoGizmo","is_primary":false,"profile_url":"https://akta.pro/company-profiles/02bewqv/gogizmo","website":"https://gogizmo.in"}],"source":{"publisher":"GlobeNewswire","title":"ZEPIC Launches Neura, an Agentic Conversational Storefront for Consumer Brands","url":"https://www.globenewswire.com/news-release/2026/11/12/3401300/0/en/zepic-launches-neura-an-agentic-conversational-storefront-for-consumer-brands.html"},"other_sources":[],"tags":["Product Launches","ZEPIC","GoGizmo"],"body_markdown":"[ZEPIC](https://akta.pro/company-profiles/00028xz/zepic) launched Neura, an AI agent that turns a customer conversation into a storefront, on November 12, 2026. The platform is used by more than 200 consumer brands, [GlobeNewswire](https://www.globenewswire.com/news-release/2026/11/12/3401300/0/en/zepic-launches-neura-an-agentic-conversational-storefront-for-consumer-brands.html) reported. Neura is available now worldwide on web chat, SMS and WhatsApp, with Instagram and Voice coming soon.\n\n## How Neura Turns a Chat Into a Storefront\n\nZEPIC said the typical path from seeing an ad to buying a product takes about eight steps: visit, browse, search, compare, add to cart, add complementary products, check out, and chase order updates. Neura collapses them into one conversation. A shopper taps the call-to-action on an ad, follows a link from a Google Business Profile listing to WhatsApp, or opens the chat on the brand's own site, and that conversation becomes the storefront.\n\n\"By the time a shopper gets to the right product, it's taken too long, and many have already gone,\" said Naveen Venkatesan, Co-CEO of ZEPIC. \"So we flipped it. Wherever customers discover a brand, one tap opens a conversation that becomes the storefront, whether it starts from an ad, a search result, or a message.\"\n\nNeura replaces forms with conversations, collecting sizes, preferences and order details inside the chat. It follows a brand's procedures step by step and takes actions in its tools, including Shopify, Magento, the brand's CRM, point-of-sale systems and any MCP-enabled application. When a product is sold out online, it checks nearby stores and points shoppers to one that has it, and it hands a question to the brand's team with full context when a person is needed. Brands set up Neura by giving instructions by voice or in writing and defining procedures for replacements, returns and order changes, with no code required.\n\n## GoGizmo's Pilot Use of Neura\n\nGoGizmo, one of Neura's pilot customers, uses the agent across its channels. \"Most of our customers want to know if a product is within their budget and if it's in stock, and if it's not in stock, Neura sends them to the nearest store that has it,\" said Gokulraj, Chief Marketing Officer at [GoGizmo](https://akta.pro/company-profiles/02bewqv/gogizmo). \"It also shows us the questions it couldn't answer from our knowledge base, so we know exactly what to add next.\"\n\n## ZEPIC's Funding and Integration Records\n\nZEPIC closed a $2.1 million pre-seed funding round in April 2024 led by Neon Fund, with a $500,000 contribution from the fund and participation from angel investors associated with major tech companies, according to akta.pro [company records](https://akta.pro/company-data). The same records list pre-built two-way integrations with Shopify, WooCommerce and Magento among more than 50 supported tools. ZEPIC was founded in 2023 and is headquartered in Lewes, USA.\n\n## Earlier ZEPIC Launches and Events\n\nIn October 2026, ZEPIC announced it powers guest experiences for over 25 boutique hotels and hospitality groups across more than 10 countries, GlobeNewswire reported. Enthusiast Hotel Collection reported a 10x return on investment and 5.4x higher revenue per 1,000 emails after consolidating four legacy platforms. In August 2026, Seventh Triangle and ZEPIC hosted a roundtable on hybrid commerce with retail and D2C leaders, The Daily Jagran reported.\n","publisher":{"name":"News for Agent","url":"https://newsforagent.com"}}