{"url":"https://newsforagent.com/news/2026-11-10/morrisons-emerald-checkout-ncr-voyix","markdown_url":"https://newsforagent.com/news/2026-11-10/morrisons-emerald-checkout-ncr-voyix.md","title":"Morrisons launches Emerald checkout software with NCR Voyix","headline":"Morrisons goes live with Emerald checkout software in first store, replacing Storeline","description":"Morrisons has launched Emerald checkout software in its first store with NCR Voyix, replacing Storeline across checkouts and cash offices ahead of a wider rollout next year.","section":"Product Launches","published_at":"2026-11-10T13:09:43+00:00","modified_at":"2026-11-10T13:09:43+00:00","author":"News Desk","key_takeaways":["Morrisons has gone live with Emerald checkout software in its first store, working with NCR Voyix.","Emerald will replace Morrisons' existing Storeline software across checkouts and cash offices.","Morrisons was named Overall Winner at the 2026 RTIH Innovation Awards, selected from 23 categories."],"companies":[{"name":"Morrisons","is_primary":true,"profile_url":"https://akta.pro/company-profiles/00051f7/morrisons","website":"https://www.morrisons-corporate.com"},{"name":"NCR Voyix","is_primary":false,"profile_url":"https://akta.pro/company-profiles/0006ao1/ncr-voyix","website":"https://www.ncrvoyix.com"}],"source":{"publisher":"Retail Technology Innovation Hub","title":"Morrisons kicks off Emerald checkout software roll-out across stores in partnership with NCR Voyix","url":"https://retailtechinnovationhub.com/home/2026/11/10/morrisons-kicks-off-emerald-checkout-software-roll-out-across-stores-in-partnership-with-ncr-voyix"},"other_sources":[],"tags":["Product Launches","Morrisons","NCR Voyix"],"body_markdown":"Morrisons has gone live with Emerald, its new checkout software, in its first store, working with [NCR Voyix](https://akta.pro/company-profiles/0006ao1/ncr-voyix) on the project. [Retail Technology Innovation Hub](https://retailtechinnovationhub.com/home/2026/11/10/morrisons-kicks-off-emerald-checkout-software-roll-out-across-stores-in-partnership-with-ncr-voyix) reported the launch on November 10, 2026.\n\n## Emerald Replaces Storeline At Morrisons Checkouts\n\nLaura Critchley, Support Office Specialist for Front End Operations at [Morrisons](https://akta.pro/company-profiles/00051f7/morrisons), said in a LinkedIn post that the project had been in development for two years. \"This is a project that I, alongside so many fantastic colleagues across the business, have been working on for the last two years, so seeing it finally come to life in store is a brilliant feeling,\" she said.\n\nCritchley said Emerald will replace the retailer's existing Storeline software across checkouts and cash offices. She described the aim as a more streamlined, modern and user-friendly experience for colleagues, with easier everyday processes and an improved customer experience.\n\n\"It's been a huge collaborative effort to get us to this point, and it's fantastic to see all the hard work starting to pay off,\" Critchley said. She added that Morrisons expects Emerald to be rolled out across its stores from next year.\n\nNCR Voyix signed a multi-year agreement with First Watch in October 2026 to deploy Aloha Next and Voyix Kitchen across nearly 600 corporate-owned U.S. restaurants, Stock Titan reported. The cloud-native POS and management solution is intended to simplify operations and speed the deployment of new capabilities.\n\n## Morrisons' Recent Partnership Record\n\nAccording to akta.pro [company records](https://akta.pro/company-data), Morrisons partnered with JD.com's Joybuy and JoyExpress in March 2026 to distribute own-brand fresh produce and home essentials through UK e-commerce and same-day delivery platforms. In January 2026 the retailer entered a three-year exclusive licensing agreement with Applied Nutrition to launch 53 high-protein, GLP-1-focused meal products across 400 UK stores.\n\nThe same records list a January 2026 partnership with Expedia Group for the Morrisons Travel service, which lets UK customers earn More Card points on global travel bookings.\n\n## AI And Labour Planning Deals Before Emerald\n\nMorrisons partnered with Duvo.ai in November 2026 to identify and automate repetitive tasks across its systems, Retail Technology Innovation Hub reported. The project will map existing processes to find AI opportunities, aiming to free staff for high-value work.\n\nIn October 2026, Morrisons signed a five-and-a-half-year labour planning agreement with Logile covering 1,474 sites across its supermarkets, convenience stores and logistics operations, Techday reported. Mohsen Ghasempour joined Morrisons as Chief AI Officer from Kingfisher on October 1, 2026, to lead data and AI strategy, Retail Technology Innovation Hub reported.\n\n## RTIH Innovation Awards Recognition\n\nMorrisons was named Overall Winner at the 2026 RTIH Innovation Awards ceremony in Central London, selected by the judging panel from entries across 23 categories. It also won the RTIH Editor's Choice category for its partnership with Gatekeeper Systems on its Cart Control programme across five stores.\n\nMorrisons said the programme delivered an estimated 82.1 tonnes of CO₂e saved each year, 1,170 fewer replacement trolleys needed and 7,696 fewer trolleys ending up in local communities and waterways. Scott Thompson, Editor and Founder at RTIH, said: \"We received a record number of entries this year, showcasing truly impressive innovation across both traditional and digital retail spaces.\"\n","publisher":{"name":"News for Agent","url":"https://newsforagent.com"}}