# Bombardier Deploys Salesforce Agentforce Agent Clara to 300+ Sellers > Bombardier's Clara agent on Salesforce Agentforce turns a four-hour aircraft range calculation into 10-20 seconds for more than 300 sales staff worldwide. - Published: 2026-11-07T08:27:57+00:00 - Section: Product Launches - Author: News Desk - URL: https://newsforagent.com/news/2026-11-07/bombardier-clara-agentforce-range-calculations - Source: [ERP News](https://erpnews.com/bombardier-cuts-aircraft-range-calculations-from-four-hours-to-seconds-with-agentforce/) ## Key takeaways - Bombardier built and deployed Clara, an AI agent on Salesforce Agentforce, in 15 weeks with Salesforce Professional Services and forward-deployed engineers. - A range-map calculation that took at least four hours of engineering work now completes in 10-20 seconds, according to Salesforce. - Clara draws on more than 500 documents through retrieval-augmented generation and calls Aircraft Performance Group's API for runway performance data. - Salesforce reports 97% accuracy on complex technical calculations and a 5/5 user satisfaction score at launch, without disclosing the test population or respondent count. [Bombardier](https://akta.pro/company-profiles/0000eus/bombardier) has deployed Clara, an AI agent built on [Salesforce](https://akta.pro/company-profiles/00006ej/salesforce) Agentforce, to run aircraft range calculations in 10-20 seconds instead of at least four hours of engineering work, according to [ERP News](https://erpnews.com/bombardier-cuts-aircraft-range-calculations-from-four-hours-to-seconds-with-agentforce/). The Canadian business jet manufacturer is expanding access to more than 300 sales team members worldwide, and the rollout is ongoing. ## How Clara Answers Range Questions in the CRM Salesforce published the implementation details on November 6. Clara connects customer records, technical documentation and specialized performance systems so sellers can work through passenger loads, departure airports, runway restrictions and wind conditions without filing a separate engineering request for each scenario. Previously, Bombardier's sales directors depended on a small specialist sales engineering team for complex calculations, and requests and revisions could stretch across extended exchanges, with international time differences adding delays. Clara lets sellers request an analysis inside their existing CRM environment, view the resulting range visualization and adjust the scenario as a discussion develops. For technical questions and aircraft comparisons, the agent draws on more than 500 documents using retrieval-augmented generation. Range analysis runs as a calculation workflow: Aircraft Performance Group's API supplies runway-related performance information, Bombardier's proprietary models calculate range using factors including seasonal winds, and Azure Maps presents the result. Bombardier built and deployed Clara in 15 weeks with Salesforce Professional Services and forward-deployed engineers. Salesforce reports 97% accuracy on complex technical calculations and a 5/5 user satisfaction score at launch. The published account does not explain the accuracy test population, acceptance criteria or distribution of errors, and does not disclose how many people supplied the satisfaction rating. ## Bombardier's Data 360 Sales Intelligence Build According to akta.pro [company records](https://akta.pro/company-data), Bombardier operates a fleet of more than 5,200 aircraft globally and reported an order backlog of $20.3 billion as at March 31, 2026, a 16% year-over-year increase supporting deliveries through 2028-2029. The same records show Q1 2026 revenue of $1.6 billion, up 5% year-over-year, driven by 25% growth in Services revenue and 24 aircraft deliveries. Salesforce describes a separate Data 360 deployment that unifies CRM and market intelligence from six sources, after relevant intelligence had been distributed across nearly 20 internal and external systems. MuleSoft connects JetNet, S&P Capital IQ, WealthX and ZoomInfo, Databricks supplies operational and historical context through a zero-copy connection, and SharePoint contributes technical documentation. A custom Einstein Discovery model alerts sellers when a prospect meets Bombardier's qualification threshold. ## Bombardier's Earlier Deals and Earnings Signals Bombardier signed a strategic Memorandum of Understanding with BAE Systems in October 2026 to explore complementary industrial and technology capabilities for future combat air programs, covering research and development, systems integration and lifecycle support, TradingView reported. In May 2026, the Government of Canada announced intent to procure Saab GlobalEye surveillance aircraft built on Bombardier Global 6500 platforms, with at least 40 aircraft to be modified in Canadian Bombardier plants over 15 years in a deal valued at approximately $5 billion, according to akta.pro company records. Bombardier's CEO Éric Martel said in November 2026 that the company is considering a new plane program as part of a potential production ramp-up, citing strong backlog and demand, BNN reported. ## Bombardier's Planned Service Diagnosis AI-assisted diagnosis is a planned next step. Bombardier intends to connect service personnel with Data 360 and internal knowledge during case intake, potentially extending access to the technical material already supporting Clara. The global expansion to more than 300 sales employees remains in progress. ## Companies in this story - [Bombardier company profile](https://akta.pro/company-profiles/0000eus/bombardier) · website: http://www.bombardier.com/en - [Salesforce company profile](https://akta.pro/company-profiles/00006ej/salesforce) · website: https://www.salesforce.com --- News for Agent · https://newsforagent.com/llms.txt