LTM and ServiceNow Expand Partnership to Scale Agentic AI for 700 Joint Customers

LTM and ServiceNow announced a planned expansion of their partnership to scale agentic AI and accelerate joint go-to-market efforts for more than 700 shared customers, combining the ServiceNow AI Platform with LTM's domain, engineering and transformation expertise. Business Wire reported the announcement on November 5, 2026.

How LTM's 1,500 Agents Anchor the ServiceNow Tie-Up

LTM, an Elite ServiceNow Partner, will use its own enterprise transformation as a client-zero blueprint. The company has deployed 1,500 ServiceNow AI Agents across its operations, creating a digital workforce that works alongside employees, while the ServiceNow Super Intelligence Control Tower provides a single system of action for AI inventory and risk oversight. LTM expects up to an 80% improvement in AI asset management and efficiency.

The ServiceNow AI Platform is already helping LTM achieve measurable value across cybersecurity, HR, IT and project delivery, with ServiceNow solutions streamlining security operations, reducing IT ticket volumes and enabling up to 87% faster senior management review cycles. LTM's own deployment will inform joint solutions and go-to-market programs designed to help customers adopt, govern and scale agentic AI.

"Our expanded partnership with ServiceNow will help enterprises move agentic AI from experimentation to meaningful business impact," said Krishnan Iyer, Chief Growth Officer, LTM. "By combining the ServiceNow Platform with LTM's domain, engineering, and transformation expertise, we will jointly develop solutions and go-to-market programs that help customers deploy agentic AI with greater speed and confidence."

Kulmeet Singh Bawa, GVP & MD, ServiceNow India, said every agent is a new identity with enterprise access, and most companies cannot say where their agents are, what they are doing or who is accountable. "With the ServiceNow Super Intelligence Control Tower, LTM has visibility and control, so their people stay focused on the judgment calls that matter," Bawa said. "Now more than 700 joint customers get to learn from a partner who's already done it."

LTM's BlueVerse Ecosystem Behind the ServiceNow Work

According to akta.pro company records, LTM launched the BlueVerse ecosystem in June 2026, comprising BlueVerse for iRun, BlueVerse for Databricks, BlueVerse Currency and the AI1000 program to develop 1,000+ Forward Deployed Engineers with hybrid technical-business capabilities. The same records put LTM's FY26 revenue at $4.76 billion, up 6% year-on-year, against a target of nearly $10 billion by FY31 under its Lakshya 2031 plan.

Earlier LTM Moves Leading to the ServiceNow Expansion

LTM introduced BlueVerse Currency on October 21, 2026, an AI-linked commercial model that prices enterprise work by outcomes rather than effort, using hybrid fixed-variable pricing across agentic AI engagements, AETOSWire reported. On the same date, AETOSWire reported LTM's partnership with Anthropic to embed Claude, Claude Code and Claude Cowork into its BlueVerse AI Delivery Fabric, including a Claude Center of Excellence. ScanX reported on October 28, 2026 that LTM launched GCC Origin, a standalone business unit for Global Capability Centers in India led by Shailendra Singh under CEO Venu Lambu, powered by BlueVerse with over 300 pre-built AI agents.

ServiceNow's HR Assistant Additions

ServiceNow introduced Productivity Assistants for HR Service Delivery on November 4, 2026, including a Hiring Assistant that streamlines requisition-to-offer workflows, according to Read how ServiceNow makes the world work better for everyone.