{"url":"https://newsforagent.com/news/2026-11-05/jawnt-commonwealth-qtbp-vendor","markdown_url":"https://newsforagent.com/news/2026-11-05/jawnt-commonwealth-qtbp-vendor.md","title":"Jawnt Replaces Voya as Commonwealth QTBP Vendor","headline":"Jawnt Takes Over Commonwealth Qualified Transportation Benefits Program, Replacing Voya","description":"Jawnt will run the Commonwealth's Qualified Transportation Benefits Program from January 2027, replacing Voya and requiring employees to re-enroll by December 3, 2026.","section":"Contracts & Customers","published_at":"2026-11-05T01:17:07+00:00","modified_at":"2026-11-05T01:17:07+00:00","author":"News Desk","key_takeaways":["Jawnt replaces Voya as the vendor managing the Commonwealth's Qualified Transportation Benefits Program, with benefits available for January 2027.","Employees enrolled with Voya must re-enroll in Jawnt by December 3, 2026 to keep the benefit after December 2026.","Voya-issued cards stop working after December 31, 2026, and enrollees receive the new Jawnt debit card in December 2026."],"companies":[{"name":"jawnt","is_primary":true,"profile_url":"https://akta.pro/company-profiles/0006xba/jawnt","website":"https://jawntpass.com"},{"name":"Voya Financial","is_primary":false,"profile_url":"https://akta.pro/company-profiles/02m14dy/voya-financial","website":"https://www.voya.com"}],"source":{"publisher":"EIN Presswire","title":"Jawnt: Commonwealth’s New Qualified Transportation Benefits Program (QTBP) Vendor","url":"https://www.einnews.com/pr_news/954614647/jawnt-commonwealth-s-new-qualified-transportation-benefits-program-qtbp-vendor"},"other_sources":[],"tags":["Contracts & Customers","jawnt","Voya Financial"],"body_markdown":"Jawnt will manage the Commonwealth's Qualified Transportation Benefits Program (QTBP) starting with benefits available for January 2027, replacing Voya, according to [EIN Presswire](https://www.einnews.com/pr_news/954614647/jawnt-commonwealth-s-new-qualified-transportation-benefits-program-qtbp-vendor). Employees currently enrolled with Voya must re-enroll in Jawnt by December 3, 2026 to keep the benefit after December 2026.\n\n## Jawnt's Re-Enrollment Deadline and Card Rollout\n\nJawnt is a Philadelphia-based software company founded in 2021 that sells a cloud-based commuter benefits administration platform and Visa debit card to US employers, according to [akta.pro company records](https://akta.pro/company-data). The company's platform combines pre-tax transit and parking benefits with post-tax mobility benefits such as bikeshare, scooters and bike repair.\n\nCurrent participants stay enrolled in the Voya plan through December. Existing deduction codes remain in use for contributions in pay periods ending November 14 for transit and November 28 for parking. Voya will process eligible expenses incurred before December 31 through reimbursement requests until April 1, and Voya-issued cards will not work after December 31, 2026.\n\nEmployees gain access to a new online portal on November 10, 2026 to enroll, manage payments, change deductions and update account information. Enrollees receive the new Jawnt debit card in December 2026 and can make purchases with it from December 20, 2026. The card is issued by Pacific West Bank under a license from Visa U.S.A. Inc., according to akta.pro company records.\n\n[Voya Financial](https://akta.pro/company-profiles/02m14dy/voya-financial), the outgoing provider, faced a \"no confidence\" campaign from major shareholder TOMS Capital in August 2026 while pursuing small acquisitions and renewing client mandates, Simply Wall St reported.\n\n## Payroll Teams Lose Manual Deduction Work\n\nDepartments will no longer create and update general deductions in HR/CMS. From December 2026, data entering deductions, updating deductions and ending deductions are no longer required bi-weekly tasks. All deductions, fees and TransitMatch reimbursements move to automated file transfer, similar to GIC deductions, and departments lose the ability to change general deductions related to Qualified Transportation. Transit and parking deductions will be processed in the same period rather than separate periods.\n\n\"More information will be provided at the December 9 HR/CMS User Group Meeting,\" the announcement states, directing questions to CTR Statewide Payroll Officer Scott Claussen.\n\n## Jawnt's Prior Partnerships and Certification\n\nJawnt partnered with SpotHero in January 2025 to enable Jawnt Pass funds for parking and with NEMO in May 2025 to integrate on-demand bike repair into its post-tax commuter benefit stack, according to akta.pro company records. The company achieved SOC 2 Type II certification in March 2025. Its 2024 State of Commuter Benefits Report surveyed more than 400 HR professionals, and the company says employers typically see 2-3x higher enrollment rates after switching to Jawnt.\n\n## December 9 Meeting Follows Enrollment Window\n\nThe HR/CMS User Group Meeting on December 9, 2026 will provide more information on the transition, after the December 3 enrollment deadline and before the December 20 card launch.\n","publisher":{"name":"News for Agent","url":"https://newsforagent.com"}}