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Interop Technologies Wins CX Catalyst Award for Growth for Its RCS Enablement Services Suite

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Key takeaways

  • Interop Technologies won the CX Catalyst award for Growth at The Fast Mode Awards 2026 in the Telecoms Solution Provider category.
  • The award recognizes Interop's RCS Enablement Services Suite, which includes RCS onboarding, RBM management, RCS Campaign Tools and optional RBM-IQ intelligence.
  • Interop has completed RCS and RBM onboarding for multiple U.S. operators, with additional deployments underway.

Interop Technologies has won the CX Catalyst award for Growth at The Fast Mode Awards 2026 for its RCS Enablement Services Suite, the company said in a GlobeNewswire announcement on November 4, 2026. The recognition sits within the Telecoms Solution Provider category. Interop Technologies is a Fort Myers, Florida-based provider of mobile messaging technology, founded in 2002, that helps mobile network operators run legacy and next-generation messaging services.

What the RCS Enablement Suite Does

The suite combines technology, technical expertise and managed operational support to help mobile network operators launch and manage Rich Communication Services, according to the company. It brings together RCS onboarding and device certification, RCS Business Messaging management, RCS Campaign Tools and optional RBM-IQ intelligence.

RCS provides the foundation for RBM, which lets businesses engage customers through branded, interactive conversations in their native messaging app. Interop said bringing these services to market also requires integration, campaign approval workflows, billing and reconciliation technology, and ongoing ecosystem coordination. Interop helps operators address those requirements while retaining oversight of their messaging business.

"Operators play a critical role in making business messaging a trusted channel for customer engagement," said Steve Zitnik, executive vice president and chief technology officer at Interop Technologies. "Our goal is to make participation practical for them, with the expertise to navigate a complex ecosystem and the oversight to manage and scale their messaging business. This recognition reflects the importance of delivering the enhanced customer experience through RCS."

Interop's managed RBM services coordinate campaign onboarding, vetting, traffic reconciliation and settlement. RCS Campaign Tools help operators and their business customers create and manage branded, interactive campaigns for uses such as billing reminders, service updates and customer care. Together, these capabilities help operators support business messaging partners while maintaining control of their messaging environment.

Interop has completed RCS and RBM onboarding for multiple U.S. Operators, with additional deployments underway, expanding operator participation in advanced messaging and its associated revenue opportunities. The recognition follows Interop's Rising Star award for Innovation at The Fast Mode Awards 2025, reflecting continued recognition of the company's contributions to the RCS ecosystem.

Interop's Next Steps for RCS Deployments

Interop said additional RCS and RBM deployments are underway with U.S. Operators, without giving completion dates. The company points readers to its RCS messaging solutions page for details on its enablement services.

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