TELUS and Métallos Local 1944 Ratify Four-Year-Nine-Month Contract Covering 3,000 Workers

About 3,000 TELUS workers across four provinces ratified a new collective agreement with an 83% majority, the company said in a GlobeNewswire release dated November 2, 2026. The four-year-nine-month contract includes a 12.25% wage increase and runs until December 31, 2031.

TELUS and Métallos Local 1944 Reach Deal

TELUS is a Vancouver-based Canadian telecommunications company providing wireless, internet, IPTV and home phone services nationally, with AI infrastructure, digital customer experience and healthcare technology operations. The new contract was negotiated five months before the current collective agreement was due to expire in March, according to the release.

The bargaining committees reached a tentative agreement on October 20, and details were sent to members ahead of a series of virtual ratification meetings held in recent days. Members of Syndicat des Métallos Local 1944 include call-centre and technical support employees as well as technicians who maintain cellular infrastructure and serve residential and business customers in British Columbia, Alberta, Ontario and Quebec.

Michael Phillips, president of Local 1944, said the contract addresses members' priorities. "Our members told us their priorities were first and foremost the stability and security of their jobs," he said. "That is exactly what our bargaining committee focused on, and we succeeded, as the ratification vote shows."

Jayson Little, a union representative, said a productive negotiating climate took hold from the start of talks. "Both parties adopted a respectful and professional approach throughout the process, which allowed us to reach our objectives," he said.

The agreement also provides stability in pension and benefit plans, job protection in the event of reassignment, new limits on GPS monitoring of workers and new commitments on the relocation of operations.

TELUS Leadership and Financial Context

According to akta.pro company records, Victor Dodig succeeded Darren Entwistle as TELUS chief executive and Gopi Chande replaced retiring chief financial officer Doug French, completing the top executive transition on July 1, 2026. The same records list a Q1 2026 consolidated revenue figure of $5.01 billion and total customer growth of 262,000 in the quarter.

Earlier TELUS Developments

On October 22, 2026, Fool reported that TELUS shares had fallen 30.25% in 2026 and that the company cut its quarterly dividend by 55% effective October 1, 2026, targeting a 45-60% free cash flow payout ratio. On October 26, 2026, iPhone in Canada reported that TELUS urged the CRTC to require written proof of escalation before the CCTS accepts complaints, a proposal law professor Marina Pavlović opposes. On November 2, 2026, iPhone in Canada reported that Bell, Rogers and Telus raised cellphone plan prices in October, with plans under $100 increasing by $5 to $10.

What Comes Next for the TELUS Contract

The new collective agreement remains in force until December 31, 2031, according to the release.