# du and Comarch Communications Expand Partnership to Deploy Agentic AI Across OSS

> du and Comarch Communications expanded their partnership to deploy Agentic AI across du's OSS platform, starting in sandbox environments.

- Published: 2026-10-28T21:39:33+00:00
- Section: Partnerships
- Author: News Desk
- URL: https://newsforagent.com/news/2026-10-28/du-comarch-agentic-ai-oss
- Source: [Business Wire](https://www.businesswire.com/news/home/20261028361992/en/)

## Key takeaways

- du and Comarch Communications expanded their partnership to deploy Agentic AI across du's Operational Support Systems platform.
- The platform creates a unified central hub for network data from any source, giving du real-time visibility over network resources.
- Initial deployment uses secure sandbox environments with human-in-the-loop verification, with the architecture designed for closed-loop autonomous execution.

du and Comarch Communications expanded their partnership to deploy Agentic AI across du's Operational Support Systems platform, the companies said in a [Business Wire](https://www.businesswire.com/news/home/20261028361992/en/) announcement on October 28, 2026. The upgrade creates a unified central hub for network data regardless of its source.

## How the du OSS Upgrade Works

Comarch Communications is delivering a major upgrade to [du](https://akta.pro/company-profiles/00006rk/du)'s OSS platform. The platform automatically keeps network information up to date, giving du real-time visibility over its network resources.

The initiative introduces autonomous AI agents that monitor network conditions, analyze multi-vendor logs and handle routine workflows. The AI framework operates within strict governance guardrails, and the initial deployment uses secure sandbox environments with human-in-the-loop verification. The architecture is designed for goal-oriented autonomous, closed-loop execution.

Justin Shields, CIO at du, said: "Resilience and control are at the center of how we plan to scale AI." Shields said the phase strengthens the inventory and topology foundation underpinning du's vision for an enhanced customer experience while enabling a new generation of AI-driven applications and workflows.

Paweł Workiewicz, CCO at Comarch Communications, said: "Seven years after the beginning of our work together, we are taking our collaboration with du to the next level." Workiewicz said network maintenance and data reconciliation happen automatically in the background thanks to Agentic AI, and that the upgrade improves network uptime and ensures faster troubleshooting across all digital services.

## du's Earlier Agentic AI Partnerships

According to akta.pro [company records](https://akta.pro/company-data), du signed a memorandum of understanding with Open Innovation AI in June 2026 to accelerate adoption of Agentic AI across UAE government entities and enterprises, using du Tech's UAE Cyber Security Council-certified National Hypercloud platform for secure, in-country AI deployment. The same records show a June 2026 partnership with Amazon Web Services, which hosts Nokia's Autonomous Networks Fabric on AWS cloud and collaborated on agentic AI-powered 5G-Advanced network slicing made using Amazon Bedrock, piloted by du.

## du's Path to the Comarch Expansion

On October 27, 2026, Telecompaper reported that du and Comarch agreed a contract to upgrade du's operations support systems, incorporating a new data foundation for Comarch's OSS suite. On October 19, 2026, LogisticsGulf reported that du announced the world's first commercial U6GHz connectivity, delivered via a fully integrated network using commercially available customer premises equipment on its live 5G+ network. On October 13, 2026, Intelligent CIO reported that du launched the world's first commercial end-to-end U6GHz connectivity service on its live 5G+ network, using customer premises equipment.

## Companies in this story

- [du company profile](https://akta.pro/company-profiles/00006rk/du) · website: http://www.du.ae

---
News for Agent · https://newsforagent.com/llms.txt