# Crompton Greaves Consumer Electricals gets Hyderabad consumer court order for ₹54,885 refund

> Crompton Greaves Consumer Electricals must refund and compensate ₹54,885 across two Hyderabad consumer cases covering a gas stove and a kitchen chimney.

- Published: 2026-10-23T15:12:01+00:00
- Section: Legal & Disputes
- Author: News Desk
- URL: https://newsforagent.com/news/2026-10-23/crompton-greaves-consumer-court-refund-order
- Source: [ScanX](https://scanx.trade/stock-market-news/companies/crompton-greaves-ce-gets-consumer-court-order-54-885-refund/54311880)

## Key takeaways

- Crompton Greaves Consumer Electricals received orders from the District Consumer Disputes Redressal Commission, Hyderabad II, totaling ₹54,885 across two cases.
- The gas stove case carries a ₹22,886 impact including 9% annual interest, and the kitchen chimney case a ₹31,999 impact including 12% annual interest.
- The company may repossess the defective gas stove and chimney once it complies with the orders.

[Crompton Greaves Consumer Electricals](https://akta.pro/company-profiles/0007kk2/crompton-greaves-consumer-electricals) received orders from the District Consumer Disputes Redressal Commission, Hyderabad II, requiring refunds and compensation of ₹54,885 across two consumer complaints, according to [ScanX](https://scanx.trade/stock-market-news/companies/crompton-greaves-ce-gets-consumer-court-order-54-885-refund/54311880). The orders were received on October 22, 2026, and disclosed under Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015.

## What the Hyderabad II Commission Ordered

The first case concerned a defective Super Slim Glass Automatic Gas Stove. The Commission ordered a refund of ₹14,886 with interest at 9% per annum from October 11, 2024, until realization, plus ₹5,000 for mental agony and ₹3,000 in litigation costs, for a total impact of ₹22,886.

The second case concerned a Quiet Pro Plus 90cm inclined Kitchen Chimney that was not functioning well. The Commission ordered a refund of ₹21,999 with interest at 12% per annum from February 19, 2025, the date of installation, until realization, plus ₹5,000 for mental agony and ₹5,000 in litigation costs, for a total impact of ₹31,999.

The Commission granted Crompton Greaves Consumer Electricals liberty to repossess the defective gas stove from the complainant on due compliance, with the complainant obligated to hand over the product within two weeks from the date of compliance. The company may also repossess the defective chimney upon due compliance, with the complainant advised to discharge their obligation to hand over the item.

## Crompton Greaves Consumer Electricals at a Glance

Crompton Greaves Consumer Electricals is an Indian public listed company that makes and sells consumer electrical appliances, including fans, lighting, water heaters, air coolers, kitchen and built-in appliances, pumps, solar rooftop systems and wires, to Indian residential consumers through D2C, marketplaces and authorized dealers, according to akta.pro [company records](https://akta.pro/company-data). The same records state the company offers more than 4,000 product SKUs and that its products serve more than 10 crore households in India.

## Earlier Crompton Greaves Consumer Electricals Disclosures

On October 16, 2026, Crompton Greaves Consumer Electricals reported a 68% year-on-year jump in Q2 net profit to ₹119.3 crore, beating revenue and EBITDA estimates, with revenue rising 18.1% to ₹2,263.2 crore, CNBC TV18 reported. The company also accepted the resignation of Yesha Gandani as Compliance Officer effective October 16, 2026, due to personal reasons, and filed the disclosure with BSE and NSE under Regulation 30 of the SEBI Listing Regulations, ScanX reported.

On August 24, 2026, Crompton Greaves Consumer Electricals unveiled a new master brand identity, including the 'Cephyr' emblem and the tagline 'Amazing, Every Day,' The Tribune reported.

## What Follows the Consumer Court Orders

The complainant in the gas stove case must hand over the product within two weeks from the date of compliance, and the complainant in the chimney case is advised to discharge their obligation to hand over the item.

## Companies in this story

- [Crompton Greaves Consumer Electricals company profile](https://akta.pro/company-profiles/0007kk2/crompton-greaves-consumer-electricals) · website: https://www.crompton.co.in

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