# Qashier Launches QashierGM AI General Manager and Crew Team Chat for Singapore Merchants

> Qashier launched QashierGM, an AI general manager, and Crew team chat for Singapore merchants at no extra cost, with Malaysia.

- Published: 2026-10-22T09:41:19+00:00
- Section: Product Launches
- Author: News Desk
- URL: https://newsforagent.com/news/2026-10-22/qashier-ai-general-manager-launch
- Source: [Finextra](https://www.finextra.com/pressarticle/111398/qashier-launches-ai-general-manager?utm_medium=rssfinextra&utm_source=finextrafeed)

## Key takeaways

- Qashier launched QashierGM, an AI general manager, and Crew, a team chat, for its Singapore merchants at no additional cost.
- QashierGM works inside QashierHQ on web, Android and iOS, and Crew is included in the Qashier plan and Enterprise plans.
- Both tools launch in Malaysia, Thailand and the Philippines in November, with connectors to Gmail and Google Business Profile also arriving that month.

[Qashier](https://akta.pro/company-profiles/0000z9d/qashier) launched QashierGM, an AI general manager, and Crew, a team chat, for its Singapore merchants at no additional cost, the company said on October 22, 2026. [Finextra](https://www.finextra.com/pressarticle/111398/qashier-launches-ai-general-manager?utm_medium=rssfinextra&utm_source=finextrafeed) reported the launch. Qashier processes more than US$1 billion in annualised payment volume for over 25,000 merchants across Singapore, Malaysia, Thailand and the Philippines.

## How QashierGM Works Inside QashierHQ

QashierGM lives in QashierHQ, the web and mobile app (Android and iOS) merchants use to manage sales, payouts, products and staff. Owners can ask it about sales, payouts and products in plain language. Because it works directly from each merchant's own transactions and settlements, it can explain why a payout is lower than the day's sales or show which outlet is underperforming this week.

An owner can ask QashierGM to update a price, mark an item as sold out or add a new product, and it shows a card with exactly what will change and where. Nothing goes live until the owner taps confirm. Multi-outlet operators can compare stores and push a change to every store in one request, while store managers see and change only their own store. Owners can set alerts in their own words, such as "alert me on any unusual refunds" or "tell me when the first staff clocks in".

Crew gives a merchant's team a work chat of its own, with private direct messages, group chats by team or department, and announcements with read receipts. Anyone can tag @GM to check a number, update an item or send a customer an invoice with a payment link. QashierGM acts only with the permissions of the person who tagged it and only sees the conversations it is tagged into. Crew and QashierGM work in English, Mandarin Chinese, Malay and Thai.

"Most small business owners can't afford a general manager, so they become one after closing, going through reports at midnight," said Christopher Choo, Co-Founder and CEO of Qashier. "QashierGM is the manager they never had."

## Qashier's Funding and Merchant Scale

According to akta.pro [company records](https://akta.pro/company-data), Qashier raised a $6.125 million Series A+ extension in July 2026 co-led by Cocoon Capital, IFP Securities and BlackSoil Global to fund regional expansion, omnichannel payments, embedded financial services and AI-enabled workflow automation. The same records list US$1 billion in annualized payment volume and 20,000+ merchants across Singapore, Malaysia, Thailand and the Philippines, alongside 61% growth in annualized recurring revenue in 2025.

## Qashier's Funding and Acquisition Run-Up

Qashier acquired Gatoes, a restaurant technology platform based in Srinagar, India, in August 2026, according to the Indian Economic Observer. In July 2026, Incubees reported that Qashier raised $6.125 million in a Series A+ round led by Cocoon Capital, IFP Securities and BlackSoil Global, with angel investors also participating. The SaaS News reported the same month that the round combined equity and debt.

## QashierGM's November Rollout

QashierGM and Crew launch in Malaysia, Thailand and the Philippines in November. Connectors to third party apps such as Gmail and Google Business Profile also arrive in November, extending QashierGM to supplier emails, customer enquiries and Google reviews. QashierGM is available now to all Qashier merchants in Singapore through QashierHQ on web, Android and iOS, at no additional cost, and Crew is included in the Qashier plan and Enterprise plans. To learn more, visit [Qashier's site](https://qashier.com).

## Companies in this story

- [Qashier company profile](https://akta.pro/company-profiles/0000z9d/qashier) · website: https://qashier.com

---
News for Agent · https://newsforagent.com/llms.txt