St. Luke's Health System selects hellocare.ai for enterprise AI virtual care in southern Idaho

St. Luke's Health System has selected hellocare.ai for an enterprise-wide deployment of AI-assisted virtual care across its hospitals and inpatient facilities in southern Idaho, hellocare.ai said on October 21, 2026. The announcement was made by PR Newswire.

St. Luke's Deploys Virtual Nursing and Sitting Modules

St. Luke's Health System is deploying AI Assisted Virtual Nursing and Telehealth and AI Assisted Virtual Sitting modules, along with advanced AI capabilities designed to improve patient safety, strengthen clinical workflows, and support care teams through intelligent automation and virtual collaboration technologies.

Through the hellocare.ai platform, St. Luke's will use AI-assisted patient observation, virtual nursing workflows, telehealth capabilities, and intelligent care coordination tools to support clinical operations and improve patient engagement across inpatient settings.

"Virtual care and AI assisted technologies are becoming essential components of modern healthcare delivery," said Reid Stephan, Senior Vice President and Chief Information Officer at St. Luke's Health System. "This addition to care supports St. Luke's ongoing commitment to using technology in ways that help caregivers, improve patient safety and support the delivery of high-quality care across our health system."

Elizabeth Steger, Senior Vice President and Chief Nursing Executive at St. Luke's Health System, said virtual nursing, virtual sitting, and AI-assisted workflows will help enhance patient monitoring, improve collaboration, and further reduce risks throughout a patient's care journey.

Labinot Bytyqi, Founder and CEO of hellocare.ai, said the company is honored to support St. Luke's on the enterprise transformation initiative. hellocare.ai's platform combines enterprise virtual care delivery, AI-assisted patient monitoring, intelligent automation, and clinical communication tools into a single integrated infrastructure designed to scale across health systems.

St. Luke's Scale Across Idaho and Eastern Oregon

St. Luke's Health System is a not-for-profit, community-owned health system founded in 1902 that operates 8 hospitals across Idaho and Eastern Oregon, according to akta.pro company records. Its medical centers are in Boise, Jerome, McCall, Meridian, Mountain Home, Nampa, Twin Falls, and Wood River, and its primary service area is Idaho and Eastern Oregon, with northern Nevada receiving some services through Air St. Luke's. The system reported $1.18 billion in FY2025 total community benefit across all facilities for the period from October 1, 2024 to September 30, 2025.

St. Luke's Boise Campus Construction Milestone

St. Luke's Boise Campus Development project reached a construction milestone in 2026 on a new hospital tower and medical office plaza in Boise, the same records show. The system also partnered with Colorado Rapid Avalanche Deployment in 2026 to provide helicopter support for multi-day avalanche search and rescue training in Wood River Valley, training 24 avalanche dog teams from across the western United States.