Mercedes-Benz Malaysia Opens Southeast Asia's First AMG ONE Service Hub in Klang

Mercedes-Benz Malaysia has invested RM2.2 million to establish Southeast Asia's first and only Mercedes-AMG ONE Service Hub at Hap Seng Star Bukit Tinggi, according to EIN Presswire. The facility, launched on October 21, 2026, is part of an exclusive international network and aims to serve hypercar owners across the Asia-Pacific region.

Inside the Hap Seng Star Bukit Tinggi Facility

Mercedes-Benz Cars Malaysia president and chief executive officer Martin Schulz said the investment reflected the company's confidence in Malaysia's technical expertise and strategic location. "Malaysia already serves as a strategic hub for Mercedes-Benz," he said. "Establishing Southeast Asia's first and only Mercedes-AMG ONE Service Hub adds a new dimension to this role, reinforcing our confidence in the country's talent and capabilities while strengthening our commitment to owners across the wider Asia-Pacific region."

Schulz, who is also head of region for Mercedes-Benz Cars Southeast Asia, said the Malaysian centre was part of an exclusive international network spanning Germany, Switzerland, Dubai, Abu Dhabi, Kuwait and Japan. Its location and Malaysia's logistics infrastructure and transport connectivity would enable it to serve hypercar owners across the region.

Mercedes-Benz Malaysia and Southeast Asia vice-president of customer services and network development Edmin Naidoo said the centre was purpose-built to meet the Mercedes-AMG ONE's specialised engineering and servicing requirements. "Equipped with factory-grade technical infrastructure from Affalterbach, the centre features specialised high-voltage tools, customised diagnostic systems, controlled storage conditions and direct technical links with Mercedes-AMG specialists in Germany," he said. "To handle the vehicle's unique engineering requirements, the workshop has an advanced hoist system anchored two metres underground and designed to support 1.6 tonnes. Its fully soundproofed workshop bays can also contain engine noise reaching up to 120 decibels."

Hap Seng Consolidated Automotive Division chief executive Lee Weng Yew said technicians at the Malaysian centre had undergone intensive training certified directly by Mercedes-AMG. "They are also supported by dedicated 'Flying Doctors', who provide real-time diagnostic reports and technical assistance to ensure comprehensive maintenance for owners across Southeast Asia," he added.

Mercedes-Benz Malaysia's Model Lineup and Market Position

According to akta.pro company records, Mercedes-Benz Malaysia distributes a 51-model lineup including sedans, SUVs, coupés, compacts, and cabriolets/roadsters across petrol, hybrid, and electric variants. The company holds a leading position in the Malaysian premium/luxury automobile market through its authorized dealer network. Mercedes-Benz Malaysia is the Malaysian national sales subsidiary of Mercedes-Benz AG, founded in 2003 and headquartered in Puchong, Selangor.

Earlier Launches in Malaysia

In September 2026, Mercedes-Benz Malaysia previewed the all-electric GLC 300 4MATIC with pre-bookings open at RM389,000 for the AVANTGARDE and RM399,000 for the AMG Line Plus, according to Malaysia Latest News. The dual-motor 4MATIC system delivers 310 kW and 800 Nm, with a WLTP range of 523–616 km and 320 kW DC fast charging. The same outlet reported that Mercedes-Benz Malaysia also previewed the locally assembled CLA 200 AMG Line, the ICE counterpart to the electric CLA, with pre-bookings open.

Next Steps for Mercedes-Benz Malaysia

Mercedes-Benz Malaysia said the hub's specialised equipment and diagnostic systems are designed to ensure that all servicing meets Mercedes-AMG's stringent technical standards. The facility's launch follows the company's September 2026 previews of the GLC 300 4MATIC and CLA 200 AMG Line.