{"url":"https://newsforagent.com/news/2026-10-21/delight-ai-nick-singh-vice-president-product","markdown_url":"https://newsforagent.com/news/2026-10-21/delight-ai-nick-singh-vice-president-product.md","title":"Delight.ai Names Nick Singh Vice President of Product","headline":"Delight.ai Appoints Nick Singh as Vice President of Product to Lead AI Agent Strategy","description":"Delight.ai appointed Nick Singh, formerly of Personio, Rippling and Google, as Vice President of Product to lead its enterprise AI agent platform and revenue growth.","section":"Leadership","published_at":"2026-10-21T18:13:12+00:00","modified_at":"2026-10-21T18:13:12+00:00","author":"News Desk","key_takeaways":["Delight.ai appointed Nick Singh as Vice President of Product on October 21, 2026.","Singh previously served as Head of Product at Personio and led growth and product development at Rippling.","Singh will lead Delight.ai's core product organization, overseeing product vision, strategy and development across its enterprise platform and AI agent capabilities."],"companies":[{"name":"Delight.ai","is_primary":true,"profile_url":"https://akta.pro/company-profiles/00yd15k/delight-ai","website":"https://delight.ai"},{"name":"Sendbird","is_primary":false,"profile_url":"https://akta.pro/company-profiles/00002pf/sendbird","website":"https://sendbird.com"}],"source":{"publisher":"PR Newswire","title":"Delight.ai Appoints Nick Singh as Vice President of Product to Accelerate AI-Powered Revenue Growth","url":"https://www.prnewswire.com/news-releases/delightai-appoints-nick-singh-as-vice-president-of-product-to-accelerate-ai-powered-revenue-growth-302915470.html"},"other_sources":[{"publisher":"Pulse 2.0","url":"https://pulse2.com/firstup-names-ian-winkler-as-chief-financial-officer-to-support-ai-driven-growth/"},{"publisher":"The Tribune","url":"https://www.tribuneindia.com/news/advertorial-disclaimer/ai-native-route-to-market-platform-fieldassist-appoints-former-hccb-chief-digital-officer-ashley-dsouza-as-chief-ai-acceleration-officer"},{"publisher":"citybiz","url":"https://www.citybiz.co/article/917677/lydonia-appoints-todd-foley-chief-ai-officer-to-lead-enterprise-ai-strategy/"},{"publisher":"GlobeNewswire","url":"https://www.globenewswire.com/news-release/2026/10/20/3384547/0/en/inseer-appoints-eugene-woody-ritchey-ceo-to-lead-next-phase-of-enterprise-growth.html"}],"tags":["Leadership","Delight.ai","Sendbird"],"body_markdown":"Delight.ai appointed Nick Singh as Vice President of Product, the company said on October 21, 2026. Singh, formerly Head of Product at Personio, will lead product strategy and development for the customer agent platform, according to [PR Newswire](https://www.prnewswire.com/news-releases/delightai-appoints-nick-singh-as-vice-president-of-product-to-accelerate-ai-powered-revenue-growth-302915470.html).\n\n## Nick Singh's Role at Delight.ai\n\nSingh will oversee product strategy and development for [Delight.ai](https://akta.pro/company-profiles/00yd15k/delight-ai), with a focus on advancing the company's agent capabilities and accelerating product innovation. He will lead the core product organization, overseeing product vision, strategy and development across the enterprise platform and AI agent capabilities.\n\nHis priorities include bringing these capabilities together into a unified platform and building AI agents that deliver measurable business outcomes. Over the next year, he will focus on helping enterprises deploy AI agents across the customer lifecycle, from lead qualification and onboarding to customer support and retention, with revenue growth as a central measure of success.\n\nSingh brings more than a decade of experience in product leadership, growth and business strategy. He most recently served as Head of Product at Personio, a European HR software company. Previously, he led growth and product development at Rippling, and he spent more than five years at Google, where he led product growth and strategy for Google One and held a strategy leadership role for Google's advertising business.\n\n\"Enterprise AI is shifting the focus from software seats to business outcomes,\" Singh said. \"When anyone can vibe code a point solution, value accrues to whoever holds the customer context and can act on it safely across every system involved.\"\n\nJohn Kim, CEO and Co-Founder of Delight.ai, said Singh's leadership will be instrumental in bringing the company's AI capabilities together. \"Nick brings the experience and execution focus to translate that vision into products that solve real customer challenges,\" Kim said.\n\nDelight.ai is a product of [Sendbird](https://akta.pro/company-profiles/00002pf/sendbird), built on the parent company's enterprise-grade communications infrastructure. Sendbird launched SmartAssistant, a no-code generative AI chatbot for web and mobile apps, on July 17, 2023, according to Ani News. The platform powers over 300 million monthly active users across 4,000 apps and more than 7 billion messages monthly.\n\n## Delight.ai's Platform Scale\n\nAccording to akta.pro [company records](https://akta.pro/company-data), Delight.ai's platform supports 7 billion or more conversations per month and 300 million or more monthly active users, with 99.9% or more uptime. The company established a flagship partnership with Anthropic in December 2025, with Claude foundation models powering the AI agent capabilities deployed at Lotte Homeshopping and across the platform. Delight.ai launched a Voice AI Agent in August 2025 and expanded Voice AI with proactive outbound calling capability in 2026.\n\n## AI Leadership Appointments Across the Sector\n\nFirstup appointed Ian Winkler as Chief Financial Officer on October 20, 2026, bringing experience from Medable and Google, [Pulse 2.0](https://pulse2.com/firstup-names-ian-winkler-as-chief-financial-officer-to-support-ai-driven-growth/) reported. FieldAssist appointed Ashley DSouza as Chief AI Acceleration Officer on October 16, 2026, [The Tribune](https://www.tribuneindia.com/news/advertorial-disclaimer/ai-native-route-to-market-platform-fieldassist-appoints-former-hccb-chief-digital-officer-ashley-dsouza-as-chief-ai-acceleration-officer) reported. Lydonia appointed Todd Foley as chief AI officer on October 13, 2026, [citybiz](https://www.citybiz.co/article/917677/lydonia-appoints-todd-foley-chief-ai-officer-to-lead-enterprise-ai-strategy/) reported. Inseer appointed Eugene \"Woody\" Ritchey as CEO on October 20, 2026, [GlobeNewswire](https://www.globenewswire.com/news-release/2026/10/20/3384547/0/en/inseer-appoints-eugene-woody-ritchey-ceo-to-lead-next-phase-of-enterprise-growth.html) reported.\n","publisher":{"name":"News for Agent","url":"https://newsforagent.com"}}