City & County Credit Union Picks Mahalo Banking for Digital Overhaul

City & County Credit Union, which holds $1.1 billion in assets, has selected Mahalo Banking's Thoughtful Banking platform as its new digital banking provider. Finextra reported the partnership, which the credit union said will expand digital capabilities for consumer and business members, strengthen security protections, and build a scalable foundation for future innovation.

City & County's Digital Banking Selection

City & County sought a digital banking partner to support new technologies and offerings while providing a clear path for ongoing growth. "We wanted a true partner who understood where we were headed and could help us build toward that future," said Brandon Burt, Director of Digital Services at City & County. "Mahalo stood out because of its tight connectivity with our core, future-ready technology and proven ability to understand both our immediate needs and long-term roadmap."

Expanding digital capabilities for business members was an important consideration for the credit union, particularly as it looks to provide more functionality and services to its business membership. "Mahalo's platform checked all of the must-have capabilities we were looking for, particularly when it came to business banking and usability where they clearly have made significant investments in their business offering," Burt added.

Security also served as an important consideration. Mahalo's offerings include Credential Assurance Technology (CAT), which aligned with the credit union's focus on strengthening authentication and fraud prevention. "We wanted our members to have more ways to manage their money digitally with the highest level of protection," Burt said. "Mahalo's approach gives us confidence to explore functionality such as ACH and instant payments without compromising the safeguards our members expect."

"We're excited to support City & County's vision for a future-ready digital banking experience," said Denny Howell, COO of Mahalo. "Our technology, strong core integration, and collaborative partnership will ensure City & County Credit Union achieves its modernization goals while providing a flexible foundation for continued innovation."

Mahalo Banking's Product and Funding Record

According to akta.pro company records, Mahalo Banking launched Credential Assurance Technology in October 2023, a patent-pending login architecture claimed to fully eliminate credential stuffing attacks without CAPTCHAs or bot detection. The company closed a $20 million debt funding round in July 2022 led by Superior Credit Union, Park Community Credit Union, and Dover Federal Credit Union, with capital directed toward research and product development. Mahalo Banking has two funding rounds on record and total funding of $21 million.

Mahalo Banking's Recent Credit Union Deals

Call Federal Credit Union launched Mahalo Banking's Thoughtful Banking platform in October 2026, adding self-service features like principal-only loan payments and skip payments, FinancialContent Business Page reported. Police FCU went live on the platform in October 2026 while converting to Corelation KeyStone, serving over 13,000 members with $178 million in assets, The Fintech Times reported. IAA Credit Union, a $425 million-asset Illinois-based institution, selected Mahalo Banking in September 2026 to replace its digital platform, The Fintech Times reported.