Partnerships
Lao Telecom and Industry Ministry Sign MOU Covering Six Digital Areas
By News Desk ·
Key takeaways
- Lao Telecom and the Ministry of Industry and Commerce signed the MOU at Lao Telecom's headquarters on October 15, 2026.
- The agreement covers six areas, including digital skills development, human resource management systems and cloud-based contact centre solutions.
- Planned activities include training programmes and pilot projects for a human resource management platform and a cloud contact centre system.
Lao Telecommunications Public Company and the Ministry of Industry and Commerce signed a memorandum of understanding on October 15, 2026, to develop digital skills, improve human resource management and accelerate digital transformation within the ministry. EIN Presswire reported the agreement, which was signed at Lao Telecom's headquarters.
What the Lao Telecom MOU Covers
Lao Telecom Managing Director Souphon Chanthavisay and Head of the MoIC Office Bouavanh Vilavong signed the agreement. Deputy Minister of Industry and Commerce Phouththavanh Nanthavong and Deputy Minister of Technology and Communications Xailuecha Inxiengmai witnessed the ceremony, along with officials and representatives from both sides.
The two parties will cooperate in six areas: digital skills development, human resource management systems, cloud-based contact centre solutions, digital knowledge exchange, research and funding mobilisation, and digital transformation planning.
Planned activities include training programmes to strengthen staff members' digital knowledge and practical skills. The parties will also explore pilot projects for a human resource management platform and a cloud contact centre system to support the ministry's Inspection Department and Department of Domestic Trade.
The two sides will exchange expertise, assess digital initiatives, identify appropriate technological solutions and explore funding opportunities for training and workforce development. They will review and provide input on the ministry's digital transformation strategies and related work plans.
The partnership aims to improve administrative efficiency, responsiveness and the quality of public services, helping the ministry better serve citizens and the business community. Lao Telecom reaffirmed its commitment to applying its technological expertise to support public-sector digitalisation and contribute to the sustainable development of digital technology in the Lao PDR.
Lao Telecom's Earlier Partnerships and 5G Packages
According to akta.pro company records, Lao Telecom signed a strategic partnership with Lao Railway Company in June 2026 to provide telecommunications network coverage along the Laos-China Railway corridor. In 2025 the company launched premium 5G data packages with 30GB to 250GB tiers priced from 100,000 to 500,000 LAK, bundled with IR data for Thailand and Malaysia. A 2023 agreement with Thacom Public Company Limited of Thailand covered cross-border telecommunications services and international connectivity.
Government Digital Deals Elsewhere
Sharjah Digital Department signed a memorandum of understanding with Amazon Web Services at AWS Summit 2026, covering training programs in AI and cloud computing and aligning with Sharjah's Digital Transformation Strategy 2026–2028, TechAfrica News reported on October 14, 2026. Ooredoo Qatar signed a strategic agreement with McKinsey & Company to support its digital and AI transformation, Gulf Times reported on October 7, 2026. Mastek and CORT won the 2026 ISG Paragon Partnership of the Year for North America, ScanX reported on October 12, 2026.