# Beyond Now Launches Wave AI Framework for CSP Agent Collaboration

> Beyond Now launched its Wave AI Framework on October 20, 2026, giving CSPs four layers for governing AI agents across the revenue lifecycle.

- Published: 2026-10-20T07:22:05+00:00
- Section: Product Launches
- Author: News Desk
- URL: https://newsforagent.com/news/2026-10-20/beyond-now-wave-ai-framework-launch
- Source: [EIN Presswire](https://www.einnews.com/article/950900193/live)

## Key takeaways

- Beyond Now launched the Wave AI Framework on October 20, 2026, for communications service providers and technology companies.
- The framework has four layers: Wave AI Interface, Wave AI Workforce, Wave AI Cockpit and a Data Layer.
- The framework is integrated with Microsoft AI Foundry and is being used by Hrvatski Telekom.

Beyond Now launched the Wave AI Framework on October 20, 2026, to help communications service providers and technology companies deploy AI agents across the revenue lifecycle with governance and system access. The company said the platform is already in use with customers and partners, including Microsoft AI Foundry and Hrvatski Telekom, according to [EIN Presswire](https://www.einnews.com/article/950900193/live).

## Inside the Wave AI Framework's Four Layers

[Beyond Now](https://akta.pro/company-profiles/0008bjc/beyond-now) built the framework so AI agents can understand business context, interact with people, systems and other agents, and take action across the full revenue lifecycle. The company said the framework gives agents the context and access needed to operate across commercial processes.

Wave AI combines the capabilities of Beyond Now's recently launched Agentic Revenue & Ecosystem Orchestration Platform with an open framework for activating, building, connecting and orchestrating AI agents. Native role-based agents embedded in the platform can work with customer-built and third-party agents, drawing on shared business data, product catalogs, commercial rules and revenue processes.

The framework includes four layers. Wave AI Interface lets users interact with the Beyond Now Platform through a conversational, LLM-like experience from their preferred interface. Wave AI Workforce includes native role-based agents embedded across the platform. Wave AI Cockpit provides a control plane for agent orchestration, governance and observability, and includes access to reusable AI Skills, MCPs and APIs. The Data Layer provides the information and business context agents need to make decisions and act.

Beyond Now said agents also need guardrails that define what they can access, what actions they can take and where human oversight is required, so they can operate safely across the revenue lifecycle. More information is available at [the company's announcement](https://beyondnow.com).

## Beyond Now's Microsoft and Hrvatski Telekom Work

Beyond Now's Wave AI Framework was expanded through integration with Microsoft AI Foundry, enabling CSPs to deploy, orchestrate and commercialize AI agents at scale, according to akta.pro [company records](https://akta.pro/company-data). The same records list a December 2025 majority growth investment from European private equity firm Bregal Milestone, which became the company's largest shareholder and moved Beyond Now into a scale-up phase, with completion expected in the first quarter of 2026. Beyond Now reported over 40% ARR growth in the past year and is already profitable.

## Earlier Steps Toward the Wave AI Launch

Beyond Now launched its Agentic Revenue & Ecosystem Orchestration Platform on October 7, 2026, to help CSPs and technology providers monetize AI services, PR Newswire reported. In July 2026, Beyond Now announced the next phase of its partnership with Hrvatski Telekom to advance the operator's AI-first strategy across three dimensions: delivering AI-powered services to B2B customers in Croatia, embedding AI and agentic AI into BSS, commerce and sales processes, and driving AI adoption across internal tools and workflows, The Fast Mode reported. Croatia's Hrvatski Telekom expanded its collaboration with Beyond Now as part of an AI-first strategy, Telecompaper reported on July 1, 2026.

## Hrvatski Telekom's AI-First Rollout

Hrvatski Telekom is introducing AI across BSS, commerce and sales as part of its broader AI-first strategy. Beyond Now said it expects the next wave of adoption to include agents operating across organizational boundaries, and more direct agent-to-agent interactions with service provider systems.

## Companies in this story

- [Beyond Now company profile](https://akta.pro/company-profiles/0008bjc/beyond-now) · website: https://beyondnow.com

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