# Dnata Expands Dubai Airport Accessibility Services With Ambulifts and Buggies > Dnata is adding three ambulifts, 24 accessibility buggies and battery-operated wheelchairs at Dubai International Airport. - Published: 2026-10-19T09:03:29+00:00 - Section: Expansion - Author: News Desk - URL: https://newsforagent.com/news/2026-10-19/dnata-dubai-airport-accessibility-expansion - Source: [EIN Presswire](https://www.einnews.com/article/950659466/live) ## Key takeaways - Dnata is introducing three new ambulifts, 24 customised accessibility buggies and three sets of battery-operated wheelchairs at Dubai International Airport. - Dnata assists approximately two million passengers annually at DXB who require mobility or other accessibility support. - More than 3,500 dnata employees have completed dedicated training on hidden disabilities. [Dnata](https://akta.pro/company-profiles/0005ith/dnata) is expanding its accessibility services at Dubai International Airport with three new ambulifts, 24 customised accessibility buggies and three sets of battery-operated wheelchairs, alongside trials of autonomous wheelchair technology. The [EIN Presswire](https://www.einnews.com/article/950659466/live) report said the company is highlighting the developments at AccessAbilities Expo 2026. Dnata is a Dubai-based, Emirates Group-owned air services provider operating across 174 airports in 35 countries, delivering ground handling, cargo, inflight catering and travel services. ## Dnata's New Equipment and Training at DXB The three new ambulifts feature improved stabilisation systems, redesigned cabin ergonomics and more precise lifting mechanisms. The high-capacity units are intended to improve safety, reliability and comfort when transferring passengers between aircraft and terminals during boarding and disembarkation. The 24 customised accessibility buggies accommodate a wider range of passenger requirements, including those travelling with personal mobility aids. The battery-operated wheelchairs have a stackable design to improve storage and deployment efficiency, with powered functionality intended to support smoother transfers across longer distances within the airport. Dnata is also assessing autonomous wheelchair technology as a potential addition to its Accessible Travel services. "Dubai's ambition is to be a city where everyone can participate fully, and aviation has an important role to play in making that a reality," said Jaffar Dawood, divisional senior vice president for UAE airport operations at dnata. He said the company was investing in people, equipment and technology while working with airport stakeholders to make travel more accessible and inclusive. Dnata assists approximately two million passengers annually at DXB who require mobility or other accessibility support. The company has introduced Signature Service Style training for frontline teams, focusing on communication, situational awareness and personalised customer care, and more than 3,500 employees have completed dedicated training on hidden disabilities. Hearing loop systems are available at 10 service touchpoints across Terminals 1, 2 and 3. Dnata has renamed its Special Handling department Accessible Travel, reflecting a broader service offering beyond wheelchair assistance. ## Dnata's UAE Ground Support Investment According to akta.pro [company records](https://akta.pro/company-data), dnata committed AED 175 million to expanding its ground support equipment fleet in the UAE, covering over 340 new assets at Dubai International and Dubai World Central airports. The same records show dnata reported record revenue of AED 23.6 billion (US$ 6.4 billion) for FY 2025-26, up 12% year-on-year, with international businesses accounting for 77% of total revenue. Profit before tax reached a record AED 1.6 billion (US$ 437 million), up 2% year-on-year, at a margin of 6.8%. Dnata handled 888,793 global aircraft turns in FY 2025-26, 12% growth from 794,091 in FY 2024-25. ## Earlier Dnata Accessibility and Fleet Moves In October 2026, dnata committed AED 175 million to expanding its ground support equipment fleet in the UAE, covering over 340 new assets at Dubai International and Dubai World Central airports, Aviationpros reported. In September 2026, dnata Travel Group signed 12 partnership agreements at ATM 2026 covering hotel distribution, cruise holidays and travel technology, and expanded Arabian Adventures' The Fort – Lisaili with an AED 8 million investment, according to Eatnstays. In August 2026, dnata upgraded its Dubai cargo control centre into a Cargo Integrated Command Centre at Dubai International Airport, giving teams a centralised view of cargo operations across DXB and DWC, LogisticsGulf reported. ## AccessAbilities Expo 2026 Dnata is engaging with People of Determination, accessibility specialists and technology providers at AccessAbilities Expo 2026 on inclusive travel solutions. Passengers can request accessibility assistance through their airline when booking or before travelling, with the services provided free of charge and advance notification recommended. ## Companies in this story - [Dnata company profile](https://akta.pro/company-profiles/0005ith/dnata) · website: http://www.dnata.com --- News for Agent · https://newsforagent.com/llms.txt